About Us

Nalgene provides the products shown in the store's current live catalog to customers in the United States. Our goal is a clear, dependable shopping experience with straightforward product information and support.

Our Service Commitments

  • Free standard shipping on every U.S. order and tracking after shipment.
  • Clear processing, delivery, return, exchange, and payment information.
  • Responsive customer care during the service hours stated below.
  • Product specifications, care guidance, and safety information based on the applicable product listing.

Policies and Support

Please review our published policies before ordering. Contact us whenever you need help understanding a product listing or an order.

Merchant and Customer Care Information

Store name: Nalgene

Contact email: Support@Nelgene.shop

Phone: (337)521-9486

Physical and return address: 593 E 5th St, Duluth, MN 55805, US

Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/New_York).